Communication is an informative process that starts
from a point of origin and arrives at a destination, irrespective of the
channel or medium used.
Main fears:
▪ Death and à dying
healthcare professionals and caregivers in psychological reactions that lead to
the patient avoid communication terminal.
▪ Overcome à the anxiety
generated disclose bad news, the fear of provoking and overreaction in sick,
the fear of over identifying, fear of lack of response to questions from the
patient.
Basic principles:
-
speed adapted to the rate of uptake of each patient
-
never tell the same session of the diagnosis,
treatment and prognosis
-
informing the client when the desired
-
never remove the hope but also generate
Professional communication models:
-
Technical: focus on à Health
and disease à Ignore
the psychosocial area
-
Paternalistic: Intermediate between health and illness
and psychosocial area
-
Complacent: can not make therapeutic distance
-
Deliberative: focus on à same
level in health and disease in the psychosocial area.
Bad news:
Any information can drastically alter a patient's
vision for the future, both in communicating the diagnosis of a disease
considered deadly, as to report the failure of curative therapy.
-
Chronic disease
-
Neurodegenerative disease
-
HIV
-
Cancer
Terminal illness:
Present progressive, incurable advanced disease.
Objectives:
-
attention sick integral
-
symptom control
-
emotional support for the family
Agony:
State that precedes death in situations that life
gradually dies.
-
Palliative sedation
-
Sedation in agony
Stages of grief:
-
negation
-
ire/rage
-
negotiation/pact
-
depression
-
acceptance
Personal reflection:
For the
process of end of life, communication is very important with the patient.
Patient
care in fundamental communicate bad news the best way possible and to do this
in stages.
Always show
our readiness for anything.
Take into
account the patient's family.
Sociedad Española de Cuidados Paliativos. Guía de cuidados paliativos. SEPCAL
SciELO. "NEW
PERSPECTIVES IN PALLIATIVE CARE." Leo
Pessini * and Luciana. BERTACHINI. Acta Bioethica Interfaces 2006, 12 (2)
Revised May 2012.
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